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Service Coordination

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Program Description
UCP/NYC's Service Coordination Program assists individuals with a developmental disability in accessing needed services. A personal "service coordinator" works with the consumer and his/her family to develop an individualized plan for meeting the variety of needs that the individual might have, including educational, vocational, recreational, residential, medical, social and financial.

Services
Trained coordinators function essentially as services brokers, arranging for service delivery from a variety of government entities (OMRDD, Board of Education, etc.) and private nonprofit organizations. Ongoing services include:

  • advocacy
  • linkage and referral
  • outreach
  • crisis intervention
  • follow-up and monitoring

Hours of Operation
The Service Coordination may be contacted Monday through Friday from 9:00 a.m. to 5:00 p.m.

Find up-to-the-minute information about snow closings through the WCBS School Snow Closings system:  http://wcbs880.com/snow-closings/3073, where you can also sign up to receive email and/or text message alerts.

Eligibility
Any individual with a developmental disability who lives in the Bronx, Brooklyn, Manhattan or Staten Island. Please note that you do not have to be a current UCP/NYC program participant in order to receive case management services.

Funding
Service Coordination is funded by the New York State Office of Mental Retardation & Developmental Disabilities under the Medicaid Waiver program. The program is also supplemented by private contributions to UCP/NYC. There are no fees associated with utilizing the program.

Location and Travel Information
Service Coordination is located within UCP/NYC's Family Support Service division at 120 East 23rd Street, 5th Floor, in Manhattan. The cross streets are Park Avenue South and Lexington Avenue. This location is easily accessible by subway and bus. In addition, service coordinators can travel to an individual's home to meet with the consumer and his/her family. In addition, there is a local Services Coordination Office in Brooklyn.

To Apply to the Program or Obtain More Information Contact:
Project CONNECT
UCP of NYC
120 E. 23rd Street, 5th Floor
New York, New York 10010
Tel: (212) 979-9700, ext. 237 or ext. 720
Fax: (212) 260-7469

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